Ocer Seminar is joint with EDC and held in their buildings (74-80 rue Roque de Fillol, 92800 Puteaux). The following papers will be presented:
- The Trust Paradox in Online Hotel Reviews: Epistemic Trust’s Dual Effects Under AI Versus Community Verification, by Redouane Bakrim, Martin Yongho Hyun, Ouidade Sabri and Hyeon-Cheol Kim-
- Animals as service actors: customers’ perceptions and their effect on value co-creation, by Marion Sanglé-Ferrière